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01 536 0938
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All Major credit cards accepted
All Major credit cards accepted


Customer Advice & Support

Our customer advice page is designed to make your life easier. Before you set sail for the holiday of a lifetime, please make sure you read the information below.

Please note: The information on this website is intended for Ireland customers only.

Health & Vaccinations

Cruise1st advise all travellers to check ALL health and vaccination requirements before travel. Cruise1st cannot be held responsible for clients who do not seek the correct advice prior to travel. Please visit the Department of Foreign Affairs and Trade’s free online ‘Know Before You Go’ travel health resource for up-to-date advice and help.

Price Accuracy

Prices quoted throughout the Cruise1st website are subject to change. Holidays advertised on the Cruise1st website are subject to availability.
Cruise Ship Star Ratings

Cruise ship star ratings are unofficial and are intended to be used for guidance only. Please note that the cruise ship star ratings featured on the Cruise1st site do not represent any official grading system and are based on the ratings supplied by individual cruise operators. Actual standards may vary between different cruise operators.
Foreign Office Travel Advice

Want to minimise risks whilst travelling? The Department of Foreign Affairs and Trade regularly update the official Foreign Travel Advice page. Here you will find up-to-date safety & security, health, and entry requirements for every country in the world.

Passport & Visa Information

Please ensure you have all relevant travel documents with you. Be aware that it can take time to arrange new travel documentation, so please give yourself enough time to allow for processing time and potential delays. Click here for passport, visa and additional identify information.

Travelling to the USA

ESTA - Electronic System for Travel Authorisation

The Electronic System for Travel Authorisation (ESTA) is the entry system for travellers entering the USA under the Visa Waiver Program. It is necessary for those looking to travel to the USA to apply for an ESTA visa. Applications can be made here.

The ESTA system currently accepts the following credit/debit cards: MasterCard, Visa and Discover. Applications will not be submitted for processing until all payment information is received. Applications can be submitted at any time prior to travel. Once approved, authorisations are generally valid for multiple entries into the US for up to two years or until the applicant's passport expires. Under the new interim final rule, travellers with an approved ESTA will not need to pay the ESTA fees when updating an ESTA application. However, travellers with new passports and reapplying for an ESTA will need to pay the ESTA fee.

Please note: As of 1 April 2016, you must have a valid chipped passport to get an ESTA or travel to the USA via the VWP. If you do not have a chipped passport, you may need to apply for a new one before travel.

Please note: You must complete your ESTA prior to travelling to the USA. 
See our General Terms & Conditions here

Our Package Holiday Terms & Conditions can be found here.

Our Privacy Policy can be found here.

Links to Other Sites

Information contained on Links or Frames to third party companies/sites may not be protected by ABTA.